Asistencia Técnica

El servicio de asistencia técnica de IMAC Italia garantiza la pronta intervención de personal calificado. La pieza de repuesto en nuestro almacén favorece un reemplazo rápido de las piezas defectuosas. Además, nuestro personal de servicio tecnico estará encantado de organizar cursos de capacitación y actualización.

Asistencia técnica y acuerdos de mantenimiento programado

Gracias a los contratos de mantenimiento programados, las revisiones ordinarias y extraordinarias con repuestos originales, el tiempo de inactividad se cancela.

Entrenamiento y cursos

Los cursos y etapas de aprendizaje y estudio en el Centro de capacitación le presentarán todo el potencial de nuestras máquinas.

Test y Showroom

El nuevo espacio de exposición fue creado con el objetivo específico de desafiar a los clientes a tocar toda la gama de productos Imac Italia y ofrecer asistencia técnica y asesoramiento profesional y específico para la mejor y más adecuada opción para las necesidades específicas. de procesamiento. Para poder dar la bienvenida a nuestros clientes con tranquilidad y comodidad, para proporcionar a nuestro personal calificado para expresar mejor la experiencia y los conocimientos de la empresa. Las máquinas en exhibición, siempre funcionales, permiten demostraciones personalizadas e intervenciones ad hoc. La sala de exposición también se utiliza como punto de encuentro para agentes, distribuidores y clientes finales con motivo de actualizaciones técnicas y de capacitación.

Servicio postventa y repuestos y asistencia técnica

La asistencia técnica postventa es un servicio de importancia primordial para Imac Italia. Con el fin de garantizar una relación continua y directa, garantizamos asistencia telefónica y al cliente, siempre gestionada en cualquier caso por técnicos especializados. Todas nuestras máquinas también pueden ofrecer asistencia técnica a través de la web de esta manera, costos y tiempos de intervención son muy pequeños. La eficiencia y la productividad están garantizadas por la oportunidad de tener un software orientado a los procesos de punzonado y plegado. Amplia gama de accesorios y herramientas disponibles para todas las necesidades de procesamiento.

Revisión y modernización

Imac Italia ofrece un servicio de actualización calificado para garantizar la máxima fiabilidad y la continuidad del uso del equipo. Llevamos a cabo intervenciones para adaptarnos a las normas de seguridad, restaurar sistemas hidráulicos, revisiones mecánicas de máquinas con registros motorizados con actualizaciones de recirculación de bolas, reemplazo de controles numéricos antiguos con controles de última generación e implementación e implementación. La eficiencia y el valor económico se mantienen a lo largo del tiempo.

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