IMAC Italia technical assistance service ensures prompt intervention by qualified personnel. Spare parts are available at our warehouse, thus favoring a quick replacement of the defective parts. In addition, our service staff will be glad to organize training and refresher courses.
Scheduled Maintenance Contracts
Thanks to scheduled maintenance contracts, to ordinary and extraordinary overhauls with original spare parts, downtime is canceled.
Training & Courses
Courses and stages of learning and study at the Training Center will introduce you to all the potential of our machines.
Test & Showroom
The new exhibition space was created with the specific objective of giving customers the opportunity to get in touch with the entire range of Imac Italia products and offer specific and professional advice for the best and most suitable choice for specific requests and processing needs. Being able to welcome our customers with peace of mind and comfort, allows our qualified staff to best express all the experience and company know-how. The machines on display, always functional, allow customized demonstrations and ad hoc interventions. The showroom is also used as a meeting point for agents, distributors and end customers on the occasion of technical and training updates.
After Sales Service & Spare Parts
After-sales assistance is a service of primary importance for Imac Italia. In order to guarantee a continuous and direct relationship, we ensure telephone and customer assistance always managed by specialized technicians, strictly avoiding assistance with call centers. All our machines can also provide technical assistance via the web, thus reducing costs and intervention times. Efficiency and productivity are guaranteed by the opportunity to have officeoriented software for punching and bending processes. Wide ranges of accessories and tools are available for all your machining needs.
Revision & Retrofitting
Imac Italia offers a qualified retrofitting service to ensure maximum reliability and continuity of use of your equipment. We carry out interventions to adapt to safety regulations, restore hydraulic systems, mechanical revisions of machines with motorized registers with updates to recirculating ball registers, replacement of old numerical controls with latest generation controls and implementation of advanced functions even on dated machines . Efficiency and high economic value are maintained over time.